Hotel Policies – Pigeon Hotel

• Reservation Policy

  • Guests must provide valid credit card information to secure their reservation.

  • Cancellation policies vary depending on the room type and rate plan.

  • Reservation changes can be made subject to availability and may incur additional fees.

  Check-In & Check-Out

  • Check-in: 11:00 AM

  • Check-out: 10:30 AM

  • Early check-in or late check-out requests are subject to availability and may incur extra charges.

  Payment Policy

  • Full payment for the stay is required upon check-in.

  • Accepted payment methods: credit card, cash, etc.

  • A security deposit may be requested at check-in.

  Cancellation & No-Show Policy

  • Cancellations made at least 7 days prior to arrival are fully refundable.

  • No-show reservations will be charged the total amount of the booking.

  Pet Policy

  • Pets are allowed with prior notice.

  • Additional fees may apply for stays with pets.

  • Guests are responsible for any damage caused by their pets.

  Smoking Policy

  • Pigeon Hotel is a non-smoking hotel in all indoor areas.

  • Smoking is prohibited indoors; designated outdoor areas are available.

  Privacy Policy

  • Guests’ personal information is kept confidential and protected.

  • Information collected during booking and stay is used solely for operational purposes.

  Accessibility Policy

  • Pigeon Hotel is committed to providing accessible accommodations and facilities for guests with disabilities.

  • For specific accessibility needs, please contact the hotel directly.

  Additional Policies

  • Use of hotel facilities such as the gym, spa, and pool is at the guest’s own risk.

  • Guests are expected to behave appropriately and follow general hotel rules while on the property.